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Kitchen Operations

Kitchen Display System (KDS) Back-of-House Control

Speed up kitchen prep times. Split order tickets instantly to prep stations, track ticket delays, and keep waiters updated in real-time.

Capabilities

Coordinate FOH & Kitchen Operations

Replace paper receipts with digital display terminals to optimize kitchen routing speeds.

Station Display Terminals

Dedicated, SSE-powered kitchen boards displaying station-specific KOT queues.

KOT Ticket Routing

Automatically splits and prints tickets to Bar, Pantry, or Kitchen counters based on item rules.

Parent Order Aggregator

Updates overall guest order state (Confirmed -> Preparing -> Ready) based on KOT ticket updates.

Unify Your Kitchen Routing

Real-Time SSE Updates

No refreshing required. Indostra’s Server-Sent Events (SSE) push new order tickets to specific kitchen station displays within milliseconds of confirmation.

Parent Order Aggregator

When a station completes its ticket, Indostra recalculates the parent order status. Once all stations finish prep, the guest is alerted that their order is ready.

Prep Station Color Coding

Identify orders instantly. Customize station colors (e.g. Bar counters, hot kitchen) to help kitchen staff manage tickets.

Thermal Printer Support

In addition to KDS screens, Indostra integrates with standard ESC/POS thermal printers over local LAN/Wi-Fi to print physical tickets automatically.

Frequently Asked Questions

How are station-specific routes defined?

Routes follow a strict hierarchy: specific item override settings are checked first, falling back to parent category settings, and then to the default venue kitchen station.

What happens if a printer runs out of paper?

KDS display terminals remain active, providing kitchen staff with a digital backup queue. Orders continue to track on screens to prevent service latency.

Optimize your kitchen today

Coordinate your kitchen, speed up ticket fulfillment, and reduce order errors with Indostra KDS.